theDNCproject.org - Terms of Service

Effective date: July 3, 2026

These Terms of Service ("Terms") form a binding agreement between you ("you," "your," "Customer," or "User") and theDNCproject.org ("theDNCproject.org," "we," "us," or "our") governing your access to and use of our website, data, tools, application programming interface (the "API"), and all related products and services (collectively, the "Service").

By accessing or using the Service, creating an account, or purchasing any subscription or scrub, you acknowledge that you have read, understood, and agree to be bound by these Terms, including the automatic recurring billing, no-refund, arbitration, and limitation-of-liability provisions below. If you do not agree, do not access or use the Service.

If you enter into these Terms on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

1. Eligibility and Acceptance

You represent that you are at least the age of majority in your jurisdiction and have the legal capacity and authority to enter into these Terms. You may not use the Service for any unlawful or unauthorized purpose, and you may not use the Service in violation of any law, rule, or regulation in your jurisdiction.

We reserve the right to refuse service, close accounts, or cancel orders in our sole discretion, at any time, for any reason not prohibited by law.

2. The Service

The Service allows Users to submit lists of telephone numbers and receive results that flag or remove numbers appearing on or associated with various suppression sources, which may include the federal National Do Not Call Registry, state Do Not Call lists, known-litigator data, and carrier-based line-type data (collectively, the "Data Sources"). The Service is a compliance tool. It is not legal advice, and it is not a guarantee of compliance with any law.

We reserve the right to modify, suspend, or discontinue the Service, or any part or feature of it, at any time and without notice or liability.

3. Subscriptions, Automatic Recurring Billing, and Auto-Renewal

Access to the API and to Unlimited scrubbing (each, a "Subscription") is sold on a recurring subscription basis. When you purchase a Subscription, you choose one of the following plans:

Monthly Plan. You are billed a recurring monthly fee, charged automatically in advance at the start of each monthly billing cycle.
Annual Plan. You pay a discounted annual fee in full and in advance for a twelve (12) month term, charged automatically at the start of each annual billing cycle.

Authorization to charge. By purchasing a Subscription, you expressly authorize us and our third-party payment processor to store your payment method and to automatically charge that payment method, on a recurring basis, the applicable Subscription fee (monthly or annually, depending on your plan), plus any applicable taxes, at the then-current rate, without requiring further authorization from you and without additional notice, until you cancel in accordance with these Terms. You acknowledge and agree that billing is automatic and recurring.

Automatic renewal. Each Subscription automatically renews at the end of its billing cycle for a successive cycle of the same length (monthly for the Monthly Plan, annually for the Annual Plan), at the then-current price for that plan, unless and until you cancel before the renewal date. Renewal is automatic regardless of whether you have used the Service during the prior cycle.

Price changes. We may change Subscription pricing at any time. Any price change will apply to your next billing cycle following notice as required by applicable law. Your continued use of the Service, or the non-cancellation of your Subscription, after a price change takes effect constitutes your acceptance of the new price.

Failed payments. If a charge is declined or cannot be processed, we may retry the charge, suspend or restrict your access, and/or terminate your Subscription. You remain responsible for all amounts due. You agree to keep your payment and account information current, complete, and accurate.

Cancellation. You may cancel your Subscription at any time by using the cancellation function in your account dashboard. Cancellation stops future renewals only. Cancellation takes effect at the end of your then-current paid billing cycle. You will retain access to the Subscription through the end of that paid cycle, after which your access ends. Cancellation does not entitle you to any refund or credit for the current or any prior billing cycle, including any unused portion of a monthly or annual term.

4. No Refunds

All fees are non-refundable. All sales are final.

You acknowledge and agree that, except where a non-waivable refund right is required by applicable law:

No fee paid to us is refundable, in whole or in part, under any circumstances.
We do not provide refunds, credits, or proration for partial billing cycles, unused Subscriptions, unused scrubs, downgrades, account suspension or termination (including termination for your breach), dissatisfaction with results, or any period during which you did not use the Service.
Annual Plan fees are paid in advance for the full term and are non-refundable in whole or in part, including for any unused months remaining after cancellation.
Per-scrub and one-time charges are non-refundable once the scrub has been initiated or delivered.

In no circumstance is the User entitled to a refund.

Chargebacks. Initiating a chargeback, payment reversal, or payment dispute for a charge validly incurred under these Terms is a breach of these Terms. In such event we may, without limiting our other remedies, suspend or terminate your account and pursue the disputed amount plus any associated fees and costs.

5. Accuracy of Data and Results; No Warranty of Compliance

You acknowledge and agree that the Service relies on Data Sources that we do not create, own, or control, including government registries, state agencies, and third-party providers, and that such Data Sources may contain errors, omissions, gaps, delays, or out-of-date information.

Accordingly, and to the fullest extent permitted by law:

The Service, the Data Sources, and all results are provided "as is" and "as available," without warranty of any kind. We do not warrant or guarantee that the Data Sources or results are accurate, complete, current, error-free, or fit for any particular purpose, and we expressly disclaim any such warranty.
You acknowledge that no scrubbing or suppression service can guarantee that a list is fully clean, fully compliant, or free of numbers that should have been flagged, and that the absence of a flag on any number is not a representation that calling or texting that number is lawful.
You are solely and exclusively responsible for your own compliance with all applicable laws, rules, and regulations, including without limitation the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule (TSR), the federal and state Do Not Call rules, and any state telemarketing or mini-TCPA statutes. The Service is a tool that assists with, but does not ensure, compliance.
The Service does not constitute legal advice. You are responsible for obtaining independent legal counsel regarding your calling, texting, and marketing practices, and for independently verifying results before relying on them.
You assume all risk arising from your calling and texting activity. We are not responsible or liable for any claim, fine, penalty, judgment, settlement, cost, or damage of any kind arising from or related to calls, texts, or other contacts you make, including contacts to numbers that were not flagged, incorrectly classified, or newly added to any Data Source after your scrub.

Any statement regarding accuracy, including any accuracy representation made in our marketing, is subject to and qualified by this Section and the disclaimers and limitations in these Terms.

6. License and Acceptable Use

Subject to these Terms and your payment of all fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service and the results for your own internal, lawful telemarketing-compliance purposes only.

You agree that you will not, and will not permit any third party to:

resell, sublicense, distribute, or otherwise make the Service, the Data Sources, or the results available to any third party, except your own use in your own calling operations;
use the Service or any results for any unlawful purpose, or to facilitate any violation of the TCPA, TSR, Do Not Call rules, or any other law;
reverse engineer, scrape, harvest, or attempt to reconstruct any Data Source, or use the Service to build or enrich a competing database or product;
exceed, circumvent, or interfere with any rate limits, security features, or access controls of the Service or the API;
submit false or misleading information, or transmit any virus, malware, or destructive code.

We may suspend or terminate your access immediately for any violation of this Section, without refund.

7. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and API keys and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use. We are not liable for any loss arising from unauthorized use of your account or keys.

8. Intellectual Property

The Service, including its software, design, text, and compiled data (excluding your submitted lists), is owned by us or our licensors and is protected by intellectual property laws. Except for the limited license granted above, no rights are granted to you. You retain ownership of the lists you submit, and you grant us the limited right to process them solely to provide the Service.

9. Third-Party Services and Payment Processors

The Service may rely on or link to third-party services, including payment processors and data providers, over which we have no control. Your use of those services may be subject to their own terms. We are not responsible or liable for any third-party service, and we make no warranty regarding them. Payment card information is handled by our payment processor and is transmitted subject to that processor's security practices.

10. Disclaimer of Warranties

To the fullest extent permitted by law, the Service and all products, data, and results are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including without limitation implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any results will be accurate or reliable. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

11. Limitation of Liability

To the fullest extent permitted by law, in no event shall theDNCproject.org or its owners, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any lost profits, lost revenue, lost savings, loss of data, business interruption, or for any fines, penalties, judgments, or settlements arising from your calling or texting activity, whether based in contract, tort (including negligence), strict liability, or otherwise, arising out of or related to the Service, even if we have been advised of the possibility of such damages.

In all cases, our total aggregate liability arising out of or related to these Terms or the Service shall not exceed the total amount of fees actually paid by you to us for the Service during the three (3) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so in those jurisdictions our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless theDNCproject.org and its owners, parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from and against any and all claims, demands, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service or any results; (b) your calling, texting, or marketing activity, including any alleged violation of the TCPA, TSR, Do Not Call rules, or any other law; (c) your breach of these Terms; or (d) your violation of any law or the rights of any third party.

13. Assumption of Risk

You expressly acknowledge that telemarketing is a heavily regulated and litigated activity, that you bear sole responsibility for your compliance, and that your use of, or inability to use, the Service is at your own risk.

14. Term and Termination

These Terms remain in effect while you use the Service. We may suspend or terminate your access and any Subscription at any time, with or without notice, if you breach these Terms or if we suspect misuse. Upon termination, all amounts owed become immediately due, no refund or credit is owed to you, and the provisions that by their nature should survive (including Sections 4, 5, 10, 11, 12, 13, 15, and 16) will survive.

15. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this Section carefully. It affects your legal rights.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by final and binding individual arbitration administered by the American Arbitration Association under its applicable rules, rather than in court, except that either party may bring an individual claim in small-claims court.

Class action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims.

Jury trial waiver. To the extent any dispute proceeds in court rather than arbitration, you and we each waive any right to a jury trial.

If any portion of this Section is found unenforceable, the remainder shall remain in effect, except that if the class action waiver is found unenforceable as to a particular claim, that claim shall proceed in court.

16. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-laws rules. Subject to Section 15, the exclusive venue for any dispute not subject to arbitration shall be the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of those courts.

17. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting the updated Terms on our website. It is your responsibility to review this page periodically. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

18. Miscellaneous

Severability. If any provision of these Terms is found unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permissible and severed from the remaining provisions, which remain in full force.

Entire agreement. These Terms, together with any policies posted on our website, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements. Our failure to enforce any provision is not a waiver of it. Any ambiguity shall not be construed against the drafting party.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely.

19. Contact

Questions about these Terms should be sent to admin@thedncproject.org.